Psst! We're growing fast and we need your help to save the planet. 

At Simple Feast we are on a mission to change the world’s eating habits towards a more sustainable future, and we’re doing it by showing off the power of plants. As we are scaling internationally, we need to add more talented people to the team to make sure we have the infrastructure in place to keep up with our growth.

We are looking for someone who can take on the position as a CRM Manager. As a CRM Manager, you will be responsible for defining, evaluating and delivering our CRM strategy aimed at fostering customer retention and loyalty. 

What you’ll do

The position will be based in Berlin and you will be reporting to the Head of Customer Acquisition to boost our company’s market presence and increase customer engagement. The role requires a combination of strategic thinking, analytical, creative, communication skills and hands-on mindset. 

Your responsibilities will include:

  • Monitor relationships with existing customers through CRM systems
  • Grow the lead database
  • Ensure the CRM system provides an effective sales funnel
  • Develop and implement marketing techniques that will drive new customers
  • Set specific marketing strategies to convert leads. 
  • Track marketing metrics and trends, like conversion rates and web analytics
  • Review and select CRM software that meets our company’s needs
  • Conduct market research to follow trends and competition

Key measures of success

  • Customer lifetime value, conversion rates, retention rate, and churn
  • Campaign performance against target KPI’s

Who you are

We believe the person who will do well in this role has experience with Customer Relationship Systems and KPI metrics and the ability to work well with other functions, as well as internal and external stakeholders. You should also be able to identify new opportunities and proactively address customer concerns.

Further qualifications: 

  • Degree in Marketing, Business, or a quantitative discipline
  • 3-5 years of work experience as a CRM Manager or similar role
  • Solid background in customer acquisition strategies
  • Technical expertise with CRM and analytical systems
  • Knowledge of online marketing methods and best practices
  • Outstanding written and oral communication skills in English 
  • Critical thinking and problem-solving capabilities with a customer-oriented attitude
  • High level of proficiency with Microsoft Excel and other related reporting tools

Application 

If you think this sounds like a good match and you are interested in joining an international team, please fill in the form below and let’s chat. We process applications and arrange interviews continually. 

Simple Feast encourages anyone interested regardless of age, gender, religion or ethnic affiliation to apply for the position. We value diversity of all kinds and we always try to improve our ability to hire people with diverse backgrounds. To help us be as open minded as possible, please know that we have made it optional submitting your name, age and background as it doesn't say anything about your qualifications as long as you submit your contact information, address, and upload a resume. 

 

Or, know someone who would be a perfect fit? Let them know!

Berlin

10178 Berlin Directions View page

The Simple Feast Culture

We are an international team, bringing with us the best from Copenhagen, Berlin, Oxnard, Santa Barbara, and LA. 

We have big ambitions and a global mindset. We work together to accomplish what we came here to do and we celebrate together as we get closer. We believe in a supportive and open atmosphere. 

We care about our planet but we are not your usual hippies. We are working towards a serious cause but we like to have fun along the way. We like working with exceptional people but there is little room for big egos. We are looking for those driven by mission.

 

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