facebook tracking

[Swedish Speaking] Customer Support & Logistics Coordinator

Psst! We’re growing fast and we need your help to save the world. 

At Simple Feast we are on a mission to change the world’s eating habits towards a more sustainable future, and we’re doing it by showing off the power of plants. We have gathered some of the world’s greatest chefs and developers to launch a new dining experience that combines innovation in technology with excellent taste and food. 

We have recently launched in Sweden and need to add more talented people to the team to make sure we have the infrastructure in place to keep up with our growth. We are looking for a person who can take on the key position of Customer Support & Logistics Coordinator.

 

What you’ll do 

The role will be based in Copenhagen and is a combination of communication & logistics. We are looking for someone who is passionate about customer service and has an interest in logistics, who will the face of the company. 

Responsibilities include:

  • Coordinating with our partners to make sure the service runs smoothly, from food production in Copenhagen to delivery in Sweden.
  • Managing customer queries on social media, email and over the phone to help them use our services, including meal boxes, subscriptions, and recipe apps.
  • Planning and tracking orders / deliveries, as well as coordinate between our customers during delivery days (Mondays).
  • Driving the online conversation with our customers to inspire and offer guidance to people interested in going plant-based.

Because of our delivery schedule, the role does include some work on weekends and to select evenings.

 

Who you are

We believe the person who will do well in this role will be someone who:

  • Is passionate about customer service, who is patient and proactive when it comes to helping our customers.
  • Has an interest in logistics, is well organised and can manage multiple parties and processes at once.
  • Is fluent in Swedish and great at communicating via phone, as well as handling conversations and building trust online, including a strong grasp of Swedish grammar.
  • Looks forward to joining our team and excited about building the world’s most sustainable company.

If you think this sounds like a good match and you are interested in joining an international team that spans across Copenhagen, Berlin, and San Francisco, please apply online or send an email to sam@simplefeast.com marked “Customer Support & Logistics Coordinator”.

 

 

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

The Simple Feast Culture

We are an international team, bringing with us the best from Copenhagen, Berlin, and San Fransisco. 

We have big ambitions and a global mindset. We work together to accomplish what we came here to do and we celebrate together as we get closer. We believe in a supportive and open atmosphere. 

We care about our planet but we are not your usual hippies. We are working towards a serious cause but we like to have fun along the way. We like working with exceptional people but there is little room for big egos. We are looking for those driven by mission.

Already working at Simple Feast?

Let’s recruit together and find your next colleague.

Teamtailor

Applicant tracking system by Teamtailor